FAQs

What is ProveLocal?

ProveLocal is a new Online Travel Agency (OTA) site for locals only. Members join for free and get access to great local only rates to top hotels and resorts in their area.

Why should I become a ProveLocal Member?

Because its free, easy to sign-up, and can be used to book an awesome staycation or a spontaneous great night out and overnight stay in your local area at a great ProveLocal only rate.

How does it work?

ProveLocal Members self-certify their primary place of residence and obtain a ProveLocal Pass to obtain access to the local travel site and booking platform in their area.

Why do hotels and resorts partner with ProveLocal?

Hotels and resorts partner with ProveLocal because they know that our PL Member audience is verified as local only. We use a rigorous process of address verification using public information sources. Hotels and resorts use ProveLocal to build their local only program and connect with the ProveLocal community in their city or region.

Why is ProveLocal good for community and the environment?

ProveLocal’s mission is to encourage more local connection and less travel by carbon intensive means. We are good for the community, the global environment, our partner hotels and resorts and our customers. Local is a movement – be part of it with ProveLocal. The most sustainable travel company on the planet (Think Global – ProveLocal).

How does ProveLocal make money?

ProveLocal helps hotels and resorts reach a new loyal and local customer that they would otherwise not reach. For this the hotels pay us a fee for each night stay that is booked through the PL Platform. There are no fees in using ProveLocal as a Member.

What is the policy for booking and cancelations?

ProveLocal reservations can be can canceled for a full refund up until 24 hours before the start of the reservation. A full credit is provided to the card used in the booking. Reservations cancelled within 24 hours of the reservation are nonrefundable.

Can I get an earlier check-in or later check-out?

Check-in and Check-out hours are typically standard for the hotel or resort unless specified differently on the ProveLocal booking page.

Does Provelocal have Gift Cards?

We do not have gift cards. Provelocal reservations are nontransferable and access to the platform is individually approved based on a customer’s primary residence location.